Apex Wings, the aviation division of Elite Service Group, is responsible for processing the data collected through this website.

For any question about your data: contact@samad-apexwings.com — +221 77 200 86 11.

Identification and contact data (name, company, email, phone), flight operational data (aircraft type, registration, airports, dates and times, requested services) and documents you voluntarily submit.

Feasibility review, quotation, operational coordination of the turnaround, client follow-up and compliance with applicable legal and accounting obligations.

Pre-contractual measures and contract performance, legitimate interest in answering professional enquiries, consent for optional communications, and legal obligations for accounting retention.

Authorised Apex Wings operations personnel and, only where the mission requires it, the suppliers, local agents and competent authorities involved in the turnaround. No data is sold or transferred to third parties not involved in the mission.

The support request form allows you to upload operational documents (GENDEC, manifest, licence, certificate, cargo paperwork or an existing authorisation). These files are stored in a private Supabase Storage bucket that is not publicly accessible: no public URL is ever generated.

Only authorised Apex Wings / Elite Service Group staff holding an operator or administrator role can access them, through temporary signed links generated server-side.

Documents are used solely to review and coordinate the request. Their metadata (original name, type, size, date) is linked to the corresponding support request. You may request deletion where the law and our contractual obligations allow it.

The website and its services may rely on hosting, database and professional email providers, selected for their security guarantees and bound by confidentiality commitments.

Data may be hosted in the European Union or in another country offering appropriate safeguards. Any transfer outside an equivalent protection area is covered by suitable contractual safeguards.

Contact requests: 24 months from the last exchange.

Operational request data: for the time needed to process the request and deliver the mission, then applicable legal and accounting retention.

Submitted operational documents: only for as long as necessary for operational analysis and mission delivery, unless a contract or the law requires longer retention.

Restricted access for authorised personnel, encrypted transmission over HTTPS, environment separation and team awareness of file confidentiality. Uploaded documents are kept in a private storage area with no public read access, and can only be opened through temporary signed links reserved for authorised teams.

You have the right to access, rectify, erase, restrict, object to and, where applicable, port your data.

Send your request to contact@samad-apexwings.com, describing the purpose of your enquiry. We will respond as soon as possible.

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This policy may be updated to reflect changes in our services, technical providers or applicable regulations. The last update date appears at the top of this page.